Virtual desktop functionality should be restored across all customers. Please reach out to Dispel Support if you experience any further issues.
Posted Mar 15, 2026 - 19:44 EDT
Monitoring
A fix has been implemented and we are seeing the rate of job success return back to expected levels. We are actively monitoring the situation until all customers are re-stabilized.
Posted Mar 15, 2026 - 18:26 EDT
Identified
The issue has been identified, and a fix is currently being implemented. We will continue to provide updates as performance is restored.
Posted Mar 15, 2026 - 17:56 EDT
Update
We are continuing to investigate this issue.
Posted Mar 15, 2026 - 16:51 EDT
Investigating
We are currently investigating an issue wherein our backend engine is experiencing sporadically degraded performance. This should not impact already existing connections, but could lead to new connections having trouble forming for some users, especially through virtual desktops.